Managing Threads: Advanced Thread Settings

Thread starters and admins can access a few things under the advanced menu in Thread details.

• Thread permissions
• Delete thread
• Thread ID - you might need this for help troubleshooting with Glue Support or for targeting a thread with a webhook

To get to the advanced menu:

• Open the thread's detail view by either clicking on the name of the thread when it's open.
• Or click the ellipsis on the right hand side and choose thread details.
• The advanced menu is at the bottom and needs to be expanded to see the options.

What are Thread Permissions?

Thread permissions let thread starters (the person who created the thread) and admins control who can access and respond to specific threads. Other recipients cannot change these permissions.

• Locking changes to the thread details

  • Prevents new users or groups from being added to the thread
  • Prevents the thread name from being changed

• Turning off thread replies to make threads read-only

How to Modify Thread Permissions

Only the thread starter or admins can control thread permissions.

• For new threads: Set permissions before sending the thread by clicking the ellipsis at the bottom next to thread visibility.
• For existing threads: Change permissions anytime in the thread details modal by clicking on the advanced section and clicking the thread permissions dropdown.

The thread permissions drop down is multi-select. You can choose to lock recipients, turn off thread replies, or both on the same thread.

Thread Permission Options

Locking a thread

Thread starters, group admins, or workspace admins can lock a thread to prevent changes to the thread recipients and name. When a thread is locked:

• Only the thread starter and admins can add new recipients or change the thread name.
• All other thread recipients can request to add users or groups to the thread, and the thread starter can approve or decline these requests.

Turning off replies on a thread

Thread starters, group admins, or workspace admins can turn off replies for a thread. When replies are turned off:

• Only the thread starter and admins can reply or change the thread name.
• All other thread recipients can read, react, and share the thread link.

This feature is useful for announcements to a large audience, reducing notification noise.

Profile Badges

When a thread has replies turned off, you’ll see a role badge next to the profile picture for thread starters and admins, both in thread replies and in the thread member list. That way you can easily see who has access to the thread’s permissions.

Message Editor

• For thread starters or admins: A banner above the message editor shows that replies are turned off, but you can still reply based on your role.
• For recipients: The message editor is hidden, and a banner at the bottom states that replies are turned off.

View of a thread with replies turned off as a recipient

View of a thread with replies turned off as an admin (thread starter's view will look similar).