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Jira

The Jira integration makes it easy to track work from Jira without leaving Glue. When you share a Jira link, Glue shows a rich preview with the latest details and keeps the conversation up to date as things change.

Jira link previews

With this integration, Glue can unfurl Jira links so you can see issue details, status, and assignees right in the conversation. Statuses update in real time in these previews, so the information stays accurate as work moves forward.

Auto-subscribe to Jira updates

When you share a Jira issue link in a thread, Glue automatically subscribes the thread to updates for that issue. Whenever the issue's status, assignee, or key fields change, a system message is posted to the thread so everyone stays in the loop. If you don't want your thread subscribed to updates, remove the link preview before sending.

Setting up the Jira integration

To set up Jira, just paste a Jira link into a thread in Glue and send the message (with the link preview attached). The first time you do this:

• The Jira app is added to your workspace automatically.
• A prompt will appear asking you to connect Jira to Glue. Click Connect.
• A browser pop-up will open, redirecting you to Jira. If you're already logged in, the authorization will complete automatically. If not, you'll be prompted to enter your Jira credentials and choose the Jira site you want to connect.
• You will see a confirmation message once Jira is successfully connected.

Each person will be prompted to authorize their own Jira account once. Once setup is complete, the thread will be subscribed to updates from the Jira link you sent.

Supported resource types

Troubleshooting