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Zapier apps

Step 1: Add the Zapier app to your workspace

• In Glue, navigate to workspace settings --> Apps tab

• Locate the Zapier app and click Add

• Click Add to Workspace

Step 2: Add the Zapier app to a thread or group

• Add Zapier to a group in order to send a message to a group chat or to create a thread in a group. Navigate to the group and then choose Apps from the menu to open the Apps tab of the group settings. From there Add Zapier from the list.

• Add Zapier to a thread in order to send a message to a thread. Navigate to the thread and then choose Thread Settings from the menu. With the settings open, choose the Apps tab, then Add Zapier from the list.

Step 3: Create your first Zap

• Sign into your Zapier account and create a new zap to connect Glue to any other supported tool.

• Connect your third-party account to Zapier as the trigger

• Choose Glue as the app taking action and select one of the following:

  • Send Message: Use this action to have Zapier send a new message to a group chat or thread each time the Zap is triggered.
  • Create Thread: Use this action to have Zapier create a new thread in a chosen group each time the Zap is triggered. You must add Zapier to a group in order to use this action.

• Connect your Glue account to Zapier

• In a pop-up window, click to allow Zapier to send a message in thread

• When you reach the Action section of the Zap set up, you'll need to decide where you'd like to receive updates:

  • For Send Message, you can choose group chats from groups that Zapier has been added to as well as any threads.
  • For Create Thread, select a group that Zapier has been added to.

• Fill out the subject and message using data fields from your trigger. You can use Markdown to format the message.

• Advanced: If you are using the Create Thread action, you can group multiple messages into a thread using the Thread By Value. The first Zap that runs with a given value will create the thread associated with the Thread By Value and then whenever another Zap runs with the same value, it will add a new message to the thread instead of creating a new thread.

• Test your Zap action and then Publish!