Agent Personalization | Glue Guide

Glue Agent Personalization lets you personalize Glue AI's behavior, ensuring that its responses and suggestions align with your unique communication style and preferences.

What can you personalize?

The Agent Personalization feature lets you set user-defined instructions that guide Glue AI's interactions within the platform. Similar to Custom Instructions in other AI tools, these rules are currently set on a per-user basis. There are different types of rules you can set.

Messaging Rules

Messaging Rules guide how Glue AI interprets and responds to your direct requests when you message Glue AI or @ mention Glue AI in a message. They allow you to specify preferences regarding tone, formatting, language, and more.

Potential Use Cases for Messaging Rules

• Giving Glue AI context on your role at your company.
• Ensuring responses maintain a professional tone.
• Requesting responses in a specific language or format.

Suggestion Rules

Suggestion Rules customize how Glue AI proposes content within the Glue application, with options to set rules for thread names, recipient suggestions, and group emojis.

Potential Use Cases for Suggestion Rules

• Thread naming - Add prefixes, suffixes or naming conventions based on content
• Thread recipients - Encourage or discourage recipients depending on thread topic
• Group emojis - Have some fun and encourage use of certain emojis for team identification

MCP Server Rules

You can also customize how Glue AI should interact with each MCP Server by configuring rules on a server by server basis. You can find more information about configuring MCP Server rules here.

Potential Use Cases for MCP Server Rules

• Store default values or IDs (e.g., project or user IDs, board names) required when creating or updating items in external tools.
• Define reusable templates for common task types, messages, or request formats.
• Enforce naming conventions for tasks, documents, events, etc created via connected tools.

How to personalize Glue AI

1. Open Glue preferences

   • Click on your profile avatar in the upper-right corner of the Glue interface.
   • Select Preferences from the dropdown menu.

2. Go to Agent Personalization

   • In the Preferences menu, find and click Agent Personalization

3. Add rules to the Messaging and Suggestion Rules sections

   • You will see different sections for Messaging rules, and the Suggestion rules (thread naming, thread recipients, group emojis).
   • Each has a text box where you can define your personal rules. You can enter multiple rules at a time in each text box.

To configure rules on an MCP Server, go to the MCP Servers tab, click on the installed server and choose "configure rules."

Tips for Writing Effective Rules

• Be specific: Clearly define your expectations and be as direct as possible.
• Use full sentences: Write rules like you’re giving instructions to a teammate.
• Give context and examples where relevant
• Stay organized with one rule per line for clarity (not required, but helpful to have line breaks for reviewing and editing your rules over time).
• Test and revise: Try out your rules, see how Glue AI responds, and refine them over time.

Examples of Agent Personalization

Messaging Rules Examples

- Respond to all messages in a formal tone, using complete sentences.
- When discussing financial reports, assume the audience has a basic understanding of accounting principles.
- When summarizing meeting notes, use bullet points. E.g., '• Discussed Q3 targets • Reviewed marketing strategy.'

Suggestion Rules Examples

Thread naming

- If a thread context includes a link to a Linear issue or Figma file, prefix the thread name with "Project:" Don't add "Project:" if a user just types the the word "project" or "link".
- If the thread is describing a bug that a customer is experiencing or that the team has noticed via logs or reports, prefix the thread name with "🐛 Bug:"

Thread recipients

- If a thread is describing an API bug, suggest the API group.
- If the thread is describing a UI bug, suggest the Design group

Group emojis

- Use a different animal emoji for every department group, picking an animal emoji that fits with the team name.

Notes

• Scope: Agent personalization is currently user-specific and cannot be applied at the workspace level.
• AI Interpretation: Glue AI may not always interpret complex or ambiguous instructions as intended.
• Over-Specification: Overly detailed rules might restrict Glue AI's ability to provide creative or flexible responses.
• MCP Server Rules: You can also define rules for MCP server behavior by configuring rules on the server once it’s set up.